Support Centre

Our friendly and professional staff are here to help with any questions you have!

Find all our Shipping and Delivery options 

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Here you will find more information about our payment methods. 

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We hope that you’re delighted with every purchases, but if for any reason you need to return an item, our Lavender Hill Colours team is here to assist and answer all questions.

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Frequently Asked Questions

 Shipping to a UK address up to a certain product value will be done through Royal Mail. Products go out from our shop 2+ times a week. When your parcel is on the way you will receive a tracking number, this can be entered on the Royal Mail website to check on the progress of your order. From when you receive your tracking information, the parcel should take up to 48 hours to be delivered. Please contact art@lavenderhillcolours.com for any further assistance.

Orders to an address outside of the UK will usually be done through a different courier service. If you would like information, such as tracking details, please contact us via our email.

Yes we do offer returns! Please find all information in our Returns Policy page.

We accept all major debit and credit card both in store and online.

Our knowledgable staff is available in store and over email for any questions you may have! Please contact us at art@lavenderhillcolours.com

We are located within Battersea Business Centre on Lavender Hill Road in Unit 147. For a full How to find us guide please go to our Location Section below.

For UK orders when your parcel is on the way you will receive a tracking number, this can be entered on the Royal Mail website to check on the progress of your order. From when you receive your tracking information, the parcel should take up to 48 hours to be delivered.
Orders to an address outside of the UK will usually be done through a different courier service. If you would like information, such as tracking details, please contact us via our email.Â